ariba

frequently asked questions

Firstly, please confirm that you have inserted the correct information in the “company code”field. If the contract is with “Chevron Brasil Petróleo Ltd”, the code will be“23000”, if it is with “Chevron Brasil Óleo e Gas”, the code will be “51280”. Should the error persists, please send an email to: aribabrasil@chevron.com.

 

Ariba FAQs

In the Ariba reference document, you will find the steps to change the field "work request", which initially will always have the information "no value". Click in the box next to the items and then select the option "edit", in the bottom part. 

In the next screen, click the arrow (as per the image below):

Ariba FAQs

Then click in the option "others" and select the only option that the system will show:

Ariba FAQs

 

Firstly, ensure that you are clicking in the first link on the page, as indicated below:

Ariba FAQs

Should this be the case, please send an email to ariba@chevron.com with a snip of the screen displaying the error message to be investigated.

 

Yes. However, in the item description, a new line should be open for each invoice, even if the items are repeated.

First select the item. In the next screen, click on the box next to the description and select the option "edit":

Ariba FAQs

In the next screen, insert the correct amount in the price field:

Aroba FAQs

Tip: You can take the opportunity and in the same screen edit the "Work request" also:

 Ariba FAQs

 

Ariba FAQs

This means that the person selected in this field is inactive on Ariba. In this case, please ocntact the service requester for verification of the name of the CWT approver.